EN | FR

Cancellation policy

ACCOMODATION

Upon booking, a non-refundable deposit of $100 per night, per room will be taken from the credit card. No cash value, non transferable. In case of late cancellation (from 48 hours before arrival), 50% of the total value of the reserved treatments or additional activities will be charged.

If canceled the same day or no-show, 100% of the first night's fees as well as the full costs for care or complementary activities will be charged.

** River Cottage: A non-refundable non-transferable deposit of 50% of the total amount will be charged upon booking.

ONLINE RESERVATIONS

When the reservation is made, full payment for the stay will be charged tothe client's credit card. 

HEALTH PACKAGE WITHOUT ACCOMODATION

A 50% non refundable deposit is required to confirm the reservation.

Same-day cancellation or non-arrival will result in billing of 100% of all treatments or supplementary activities.


GROUPS AND SPECIAL EVENTS

Please note that the cancellation policies for groups and special events may be different according to the taken agreements. Please contact your group leader for more information.

GROUP CELEBRATION AND WEDDING ROOM PACKAGE
At the time of the reservation, a non-refundable deposit of $100 per night will be charged to your credit card. Not redeemable for cash and non-transferable. In the case of a cancellation 7 days before the scheduled arrival, 100% of the cost of your stay, as well as the full cost of treatments or complementary activities will be charged.

Discover