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Health Measures

Lovers of the great outdoors and of this vast area of unspoilt natural beauty. Our primary concern is to ensure you are happy and healthy!

We are convinced that with everyone respecting the measures set out by The Institut national de santé publique du Québec, you can look forward to unique and unforgettable vacations at Le Baluchon!

 

BEING SAFE TOGETHER

  • Wearing a face mask is mandatory in all enclosed indoor areas.
  • Disinfect your hands.
  • Maintain physical distancing of 1 meter / 3 feet.
  • Respect coughing and sneezing etiquette.
  • Starting from January 31, 2022, the occupants of 2 residences, or a maximum of 4 people, will be able to meet inside the tourist accommodation unit. It is strongly recommended that people be adequately vaccinated.

WHEN AND HOW TO WEAR A MASK

Wearing a face cover is always mandatory inside for children over 10 years old, except in the following situations:

  • When people take part in swimming activities.
  • When the activity is practiced by the occupants of the same residence.
  • When a minimum distance of 1 meter is maintained between participants from different residences throughout the activity.
  • Please follow this link for further information.

OUR STAFF

  • All our personnel have been trained in hygiene and security protocols.
  • All our staff now wears a surgical mask.

 

THE DAY OF YOUR ARRIVAL

  • Common areas are cleaned regularly.
  • Only one person per room must go to reception to complete the registration.
  • Social gatherings are not allowed and you must sign an agreement about it.
  • All information relating to your stay will be sent by e-mail.

 

GREETING YOU AT RECEPTION

  • You will be offered a warm welcome whilst all safety measures are respected and you will be given information on our site, suggestions for a relaxing. treatment at our Health SPA, and details of all the activities we offer as well as the keys to your room.
  • Our staff is always available if you have any questions about your stay.

 

YOUR ROOM OR YOUR CHALET

Starting from January 31, 2022, the occupants of 2 residences, or a maximum of 4 people, will be able to meet inside the tourist accommodation unit. It is strongly recommended that people be adequately vaccinated.

  • Thorough disinfection of the rooms and chalet after each occupancy.
  • All necessary commodities will be placed in your room for the full duration of your stay.
  • For safety reasons, your room will not be serviced during your stay.
  • On request, we will be happy to renew items and deliver them to you.
  • For reasons of safety and cleanliness, cooking accessories and equipment are not allowed in our rooms (e.g.: fondue sets and raclette grills).

RESTAURATION - DINING

Our dining rooms are currently closed. Our delicious breakfasts and meals are available for takeout, to be eaten in your room.

BREAKFAST: a gourmet continental-style breakfast box will be delivered to your room each morning from 8:00 a.m. Reservation required.
LUNCH: between 12 noon and 3:00 p.m., you can come to the counter of the Au bout du monde Eco-café to place a takeaway order. No reservation required.
DINNER: you will be offered a delicious bistronomic menu for takeaway. Reservation required.

FROM JANUARY 31, 2022: REOPENING OF RESTAURANT DINING ROOMS

  • The occupants of two residences, or a maximum of 4 people, per table;
  • Vaccination passport is mandatory;
  • Indoor capacity reduced to 50% and compliance with a minimum distance of 1 m between tables;

 

Soins de détente en massothérapie, soins esthétique et corporel ainsi que piscine et bains nordiques au SPA santé situé en Mauricie

HEALTH SPA 

Our entire range of therapeutic and relaxing massages, body therapies, and beauty treatments are now offered. 

  • Experienced and accredited massage therapists at your service.
  • We ask you to take your shower before and after your treatment.
  • Your treatment will be provided in strict accordance with the protocol of the personal care and aesthetics sector.
  • Rigorous disinfection between each client.
  • Bathrobe provided on request.
  • Bring your own water bottle.
  • Our gym, nordic SPA, and the whirlpool of the indoor pool are currently closed. The indoor pool is open.  
  • On Sundays, our Health SPA is closed. 

OUTDOOR ACTIVITIES AND EQUIPMENT

  • We suggest at you bring you our equipment
  • Telephone reservations are suggested to avoid having to wait in line.
  • Thorough disinfection of all our equipment.
  • On our trails, stay one meter away from other users. 

 

Now available: our stable offers you several horseriding activities in the magnificent grounds of Le Baluchon. 

 

THE DAY OF YOUR DEPARTURE

  • Return your room keys to the designated location.
  • Your bill will be sent to you by e-mail.


Updated January 25, 2022.

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